Frequently Asked Questions

WHAT IS VIRGIN HAIR?

The term virgin hair refers to hair that has been untouched by chemical processes such as dyes, perms, and relaxers. The Wow Factor Luxurious Hair Extensions consist of only 100% genuine, unprocessed virgin hair. No Fillers

WHAT IS MACHINE WEFT?

Machine wefts are made by sewing strands of hair together with a hair sewing machine. The advantage of machine weft hair is that the hair is reinforced multiple times by stitching for durability.

HOW MUCH DOES EACH BUNDLE WEIGH?

Each bundle of our virgin hair extension weighs 100 grams or 3.6 ounces.

WHAT GRADE IS OUR HAIR?

All of our virgin hair extensions are 7A grade. These are the highest and best grades of hair available anywhere. We guarantee that all bundles of The Wow Factor Luxurious Hair Extensions will stay aligned and the hair will be tangle-free in its most natural form. Our hair will last for a long time, can be reused several times, and can be colored, curled or flat ironed with heat just like one’s own natural hair.

HOW MUCH HAIR DO I NEED TO ORDER?

For a full sew in weave we recommend buying 2-3 bundles/packs or six to nine ounces of hair. For hair over 16″, we recommend ordering 3-4 packs of hair. The main rule: longer hair equals shorter weft width. Also, take into consideration that the number of bundle/packs needed will depend on the style and volume you desire. For example, if you want a celebrity weave with a lot of volume and layers, you will need 3 to 4 bundles/packs of hair.

WHAT DOES CO-WASH MEAN?

Co-Washing, also known as conditioner washing, is a way to clean the hair without the use of shampoo. Co-washing consists of cleansing the hair with a moisturizing conditioner. It is very good for curly hair.

CAN I GO SWIMMING WITH MY HAIR?

You may go swimming in pools and hot tubs. We recommend braiding your hair or pulling it up into a ponytail before swimming to keep your hair from tangling. It is best to wash your hair right after swimming and add a leave in conditioner.

WHAT ARE OUR BUSINESS HOURS?

We are available via phone:

  • 10:00 am – 7pm Monday –Friday (Eastern Standard Time)
  • 10:00am – 3pm Saturday & Sunday

You can email us after hours and we will respond within a few hours or next business day. You may order 24/7 via our website.